How Mahindra Is Using AI To Build Better Cars, Not Cut Jobs; Anish Shah Reveals

At BT Davos 2026, Siddharth Zarabi, Group Editor, Business Today, speaks with Dr Anish Shah, Group CEO & Managing Director, Mahindra Group, on how AI is reshaping manufacturing beyond productivity gains. Shah explains how AI-led quality improvements, 100% weld testing, and 10–15% higher plant uptime are enhancing customer experience and driving stronger bookings. He highlights AI’s role in improving reliability, lead conversion, and revenue, stressing that process owners must lead AI adoption alongside tech teams. The discussion also covers reskilling amid automation, macro uncertainty from trade disruptions, Mahindra’s US exposure, and optimism around future trade resolutions and FTAs.